Braindumps

Braindumps from the team

Agile in an auditing firm

By Sigurd Felix in Agile on

We work ‘Agile’ at Braindumplabs. Agile is as a Project Management Methodology very common in software development. Since I’m not a developer myself, it took me some time to get used to the way of working, the vocabulary and all the rituals. It’s all ‘refinement’, ‘sprint’, ‘ standup’ and ‘retrospective at our headquarters. Short term tasks are planned in great …

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The customer is always right?

By Sigurd Felix in User-centricity on

Many companies pad themselves on the back for ‘customer intimacy’. In retail and hospitality customer satisfaction is very important. Online stores like Amazon and Zalando make the difference in the ‘experience’ and customer satisfaction. But how about employee satisfaction and employee user experience? When it comes to risk mitigation and project management the one that pays the bill isn’t necessarily …

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